Our Services
Explore six ways we may be able to help with electrical equipment, energy monitors, and related technical tasks. Scope and availability are reviewed before work is agreed.
Electrical Troubleshooting & Fault Diagnosis
Get a structured review of a reported issue with supported electrical equipment, energy monitors, connections, or related systems. Sharing clear symptoms and equipment details helps the team understand what to assess.
- What it covers
- Review the reported fault, affected equipment, visible indicators, and relevant connections or monitoring behaviour.
- What to share
- Share the equipment type and make/model if known, what changed, when the issue started, any error indicators, and checks already completed. Photos can help explain what you are seeing.
- What happens next
- The team reviews the information and discusses whether further checks, a site visit, or another service may be suitable.
Diagnosis and any further work depend on the information available and the assessment required.
Request This Service
Equipment Installation & Commissioning
Discuss installation and configuration for supported devices and related connections. The team first reviews the equipment, site conditions, and requested outcome, then confirms what work may be possible.
- What it covers
- Review equipment setup, configuration, connection requirements, and operational checks where applicable.
- What to share
- Tell us the equipment make/model, what is already in place, the site location, the intended setup, and any relevant plans or photos.
- What happens next
- The team reviews the requirements and confirms the proposed scope, site arrangements, and availability before work is scheduled.
Site work, commissioning checks, scheduling, and availability are confirmed case by case.
Request This Service
Preventive Maintenance & Servicing
Plan a review of supported equipment, its visible condition, operation, and relevant connections. The maintenance scope is tailored to the equipment and the checks requested.
- What it covers
- Discuss inspection needs, routine servicing, device operation, and supported connection checks.
- What to share
- Share the equipment list and models if known, site location, maintenance goals, service history, and any concerns you have noticed.
- What happens next
- The team reviews the requested checks and confirms a suitable scope and availability. Any findings or further work can then be discussed.
Maintenance can help identify issues; it does not guarantee uninterrupted operation or prevent every fault.
Request This Service
Repair, Replacement & Component Support
Describe the equipment or component issue so the team can assess whether repair, replacement, or reinstallation may be practical. Compatibility and sourcing are checked before any option is confirmed.
- What it covers
- Review the reported issue and discuss component repair, replacement, or reinstallation where suitable.
- What to share
- Share the equipment make/model, component markings if readable, symptoms, and clear photos of the device and affected part where safe to take.
- What happens next
- The team reviews feasibility and discusses possible options, compatibility, sourcing, and applicable costs before you decide how to proceed.
Repair feasibility, component compatibility, sourcing, cost, and availability must be confirmed before work proceeds. EnergyHub does not promise ready stock or instant delivery.
Request This Service
On-Site Technical Assistance
Request an on-site assessment, troubleshooting, or agreed technical task. A visit can only be arranged after location, scope, scheduling, and service availability have been reviewed.
- What it covers
- Discuss a site inspection, equipment troubleshooting, or a specific technical task at your location.
- What to share
- Include the city and site address, equipment or site type, symptoms or required task, preferred timing, and any access or safety requirements.
- What happens next
- The team reviews the location and request, then confirms whether a visit is possible and what the proposed scope may involve.
Site visits depend on location, scheduling, work scope, and service availability; they are not guaranteed until confirmed.
Request This Service
Custom Technical Tasks & Project Support
For a setup, configuration, or project requirement that does not fit another category, describe the outcome you are aiming for. The team can review the scope and discuss whether it can be supported.
- What it covers
- Review a specific equipment setup, configuration need, or related technical project task.
- What to share
- Explain the goal, equipment involved, site location if relevant, preferred timing, and any known materials or access requirements.
- What happens next
- The team reviews feasibility and discusses a possible scope, required materials, arrangements, and applicable costs for your approval.
Custom work and material sourcing are subject to assessment, feasibility, availability, and customer approval of applicable costs.
Request This ServiceFrom your first message to an agreed plan
We review your details, explain possible next steps, and confirm the scope and applicable costs before work begins.
Tell Us What You Need
Choose the closest service category, or describe a custom technical task.
Share the Details
Include equipment details, symptoms or goals, and the site location if a visit may be needed.
Review the Options
We first check whether on-call guidance can help. If hands-on or multi-day work is needed, we review the scope and coordinate an available technician.
Agree Before Work Starts
Work proceeds only after the scope, applicable costs, and arrangements are confirmed.
Quick answers
What to know before requesting device support.
Support depends on the equipment and the issue. Share the device or equipment type, make, and model so the team can review compatibility.
Choose Electrical Troubleshooting & Fault Diagnosis or Repair, Replacement & Component Support. Include the equipment model, symptoms, and any checks already completed.
Yes. Select Equipment Installation & Commissioning and describe the equipment, setup, and site location. Scope and availability are confirmed before work is arranged.
You can request inspections or routine servicing for supported equipment. The team will review your equipment and confirm suitable options and availability.
You can request On-Site Technical Assistance. We do not send an in-house crew; if a visit is suitable, we coordinate with an available technician who can accept the job. Location coverage, scope, and timing are confirmed case by case.
The team can assess the requirement and discuss suitable components or sourcing where feasible. Compatibility, availability, and cost must be confirmed before approval.
Yes. Choose Custom Technical Tasks & Project Support and describe the goal, equipment, location, and any known requirements. Feasibility and arrangements are reviewed first.
EnergyHub currently focuses on technical services and does not promise ready-stock parts or instant delivery. Component procurement can be discussed when relevant and is confirmed case by case.
After reviewing your request, the team discusses feasible next steps, availability, scope, and applicable costs. Work proceeds only after arrangements are agreed.
Include your equipment type and model if known, symptoms or task details, site location for on-site requests, photos if useful, and your preferred contact method.
Not sure which service fits?
Describe the equipment and the result you need. We will review your request and discuss the suitable next step.